Update payment method
The card expired, the invoice bounced, or you started paying by boleto (Brazilian bank slip). On the account page, Change payment method opens the payment provider portal — there you update the card (or the method the account uses).
💡 Only the account owner, with an active paid subscription, sees the link.
Where to find it
Account and subscription screen, with payment
Profile menu → Account and Subscription. At the bottom of the page, Change payment method.
The portal opens in another tab. When you finish, you return to the same account page.
How to update
- Open Account and Subscription.
- Click Change payment method.
- In the payment provider portal, update the card (number, expiration, CVC) or the method available for the account.
- Confirm. The next charge uses what you saved.
Rabbiit does not store the card number. Our payment provider stores it and charges it.
Pending or overdue
If the account status is Payment pending or Partially blocked, use Settle outstanding payments on the same page — it also opens the portal, already on the flow to pay what is outstanding.
Boleto (Brazilian bank slip)
Accounts billed in Brazilian reais can pay by boleto (Brazilian bank slip) at checkout when you subscribe. The step-by-step is in how to pay by boleto. To change the method on an existing subscription, use this portal.