How to access subscription invoices
Subscription invoices do not live in a list inside Rabbiit. On the account page there is the link Manage subscription and invoices (portal). It opens our payment provider portal — there you find every invoice the provider generated (payment, receipt, PDF, history).
This is billing for the Rabbiit subscription, not the billed status of hours for your clients.
💡 Only the account owner opens the portal.
Where to find it
Account and subscription screen, path to invoices
Profile menu → Account and Subscription. At the bottom, Manage subscription and invoices (portal).
The portal opens in another tab. When you finish, return to the account.
What you can do in the portal
- View and download each subscription invoice.
- Check the charge history and status (paid, open, overdue).
- Update the registration data the payment provider uses for billing.
An account pending (Payment pending, Partially blocked) also points to the portal, in the Settle outstanding payments link.
Invoice
The payment provider invoice is the billing document. The invoice is issued separately, when payment is identified. See invoice issuance.
When to use it
Use it at accounting close, to resend a PDF to finance, or to understand a charge.
Do not use the portal to log hours or mark an hour as billed on the project.